I think you should buy this book so that when I come to the pet store, you'll be nice to me. When my grandmother takes me to the vet... you'll listen to her and be nice to both of us. I'd like my mom to be able to use her cell phone without having to have it fixed by some mean man all the time. But the very most important thing is; whenever, wherever you see me, at the bank, the pet store, the vet, anywhere... please make sure you give me a treat. And make sure you buy this book so you can become a better employee, customer, and employer, and I can get those toys from grammy. Good luck!
Uh, oh, gotta go... squirrel!
TO ORDER THROUGH SNAIL MAIL:PLEASE SEND PAYMENT OF $15.00 & $3.00 s&h TOTAL:$18.00 - PERSONAL CHECK - M/O - OR CASHIERS CHECK ONLY TO:
FINE LINE DESIGN PUBLISHING
P.O. BOX 294
FOWLER MI 48835
TO ORDER THROUGH PAY PAL: PLEASE CLICK ON SHOPPING CART BUTTON AND FOLLOW PROMPTS
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return policy - 30 days from book mailing date (must be in new condition)
ORDER INFO
Page 266
"WE HAVE THE ABILITY TO MAKE EACH OTHER BETTER HUMAN BEINGS; WE HAVE THE KNACK OF MAKING EACH OTHER WORSE." DHA
BOOK EXCERPT
Check your staff at the door - are theywho they want you to think they are?
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WE RESOPND BY PHONE WHEN VALID REQUEST IS MADE THRU CONTACT ABOVE
It's never too late to change... and it's never too early to start!
Strive for a calmer, more peaceful life. Remember, like when a trip to the market was filled with joy and not anger because they filled your plastic bags, your very cheap plastic bags, to overflowing and everything you bought is now on the pavement in the parking lot. Sound familiar?
Where does your herd hang out these days?
IT'S TIME TO MAKE IT BETTER.
IT'S TIME TO MAKE IT RIGHT.
IT'S TIME TO MAKE IT WORK.
JUST DO YOUR PART THIS TIME.
THAT'S ALL WE ASK!
For less than a dinner out, you can change how you give & receive customer service from this day forward.
(you'll get it when you read the book)
BY: J.D. HAAK
Remember, it takes action from the man at the top to get to the bottom of things.
